PRIVACY POLICY
Last Updated: January 1, 2026

Altair Residential Renovations (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Altair Residential Renovations collects, uses, stores, and shares your information when you visit our website, request services, or communicate with us.

1. Information We Collect

Altair Residential Renovations may collect the following types of information:

Contact Information: Name, email address, phone number, and mailing address

Project Information: Details related to your home improvement or renovation requests

Communication Data: Messages, call records, and communication preferences

Usage Data: IP address, browser type, device information, and website activity

2. How We Use Your Information

Altair Residential Renovations uses your information to:

Provide and manage our services

Communicate with you regarding projects, estimates, and updates

Improve our website and customer experience

Maintain internal records and comply with legal obligations

We do not sell or rent your personal information.

3. SMS Messaging & Phone Number Use

By providing your phone number to Altair Residential Renovations, you consent to receive SMS communications.

Purpose: Project updates, appointment confirmations, and service-related notifications

Frequency: Message frequency may vary

Opt-Out: Reply STOP to unsubscribe or HELP for assistance

Rates: Message and data rates may apply

Third-Party Providers: We may use services such as Twilio to send messages. These providers only access necessary data and must protect your information

4. How We Share Your Information

Altair Residential Renovations may share information only in the following situations:

Service Providers: Vendors that help operate our business (excluding SMS opt-in data)

Legal Requirements: When required by law, subpoena, or legal process

Business Transfers: In the event of a merger, sale, or restructuring

Important:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will never be shared.

5. Data Security

Altair Residential Renovations implements reasonable security measures to protect your information, including secure storage systems and restricted access controls.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights and Choices

You have the right to:

Request access to your personal data

Request corrections or deletion

Withdraw consent for communications

Ask how your data is used

To exercise these rights, contact Altair Residential Renovations using the details below.

8. External Links

Our website may contain links to third-party websites. Altair Residential Renovations is not responsible for their content or privacy practices.

9. Policy Updates

Altair Residential Renovations may update this Privacy Policy at any time. Updates will be reflected by the “Last Updated” date above.

10. Contact Information

Altair Residential Renovations
Email: [email protected]
Phone: (213) 810-0968
Address: 1123 Providence Court, Arlington, TX 76015